Vendor & Partnership Growth Lead

WOW! Internet, Cable & Phone; Denver (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Base salary up to $120,000 annually

Job summary

WOW! Internet, Cable & Phone is seeking a Vendor & Partnership Program Manager to lead external vendor and partner portfolios across sales growth and marketing initiatives.

You will own contract negotiations, onboarding, and ongoing reviews while driving cost efficiency and campaign effectiveness. The role partners with Marketing, Sales, Retention, Customer Experience, Product, Finance, Procurement, and Legal to align vendor strategies with business priorities and to deliver measurable ROI.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Finance, or related field.
• 5+ years in marketing, vendor management, partnerships, or program management; 7+ years preferred.
• Experience managing external vendors, agencies, or strategic partners, including contract negotiation and performance management.
• Experience supporting sales-facing or campaign-driving programs and measuring their business impact.
• Experience leading cross-functional initiatives and building alignment across multiple teams.
• Experience presenting recommendations, performance results, and business insights to senior leadership.
• Telecommunications, broadband, or consumer services experience preferred.

Responsibilities

• Own the end-to-end management of WOW!’s external vendor and partner portfolio supporting sales growth and marketing initiatives.
• Serve as the primary relationship owner for strategic marketing and sales-support vendors.
• Lead contract negotiations, onboarding, issue resolution, renewals, and ongoing business reviews.
• Lead vendor selection and RFP processes, including evaluation criteria, negotiations, and implementation planning.
• Identify opportunities to consolidate, renegotiate, or expand partnerships to improve cost efficiency, performance, and campaign effectiveness.
• Provide program management across the vendor portfolio, keeping timelines, deliverables, budgets, and stakeholders aligned from kickoff through execution.
• Develop and maintain vendor performance frameworks, including scorecards, SLAs, KPIs, and ROI measurements.
• Monitor vendor-supported campaigns and programs and use data to identify opportunities for optimization and course correction.
• Maintain strong governance and documentation around vendor contracts, renewals, performance history, and business commitments.
• Serve as the escalation point for vendor issues impacting quality, timelines, budgets, or business results.
• Partner closely with Marketing, Sales, Retention, Customer Experience, Product, Finance, Procurement, and Legal to ensure vendor strategies align with business priorities.
• Ensure contractual, financial, compliance, and operational requirements are met.
• Facilitate coordination between external vendors/partners and internal Brand and Creative teams to keep co-branded and partner-produced materials moving efficiently through review and approval.
• Serve as the key connector between external partners and internal stakeholders on branding, messaging, content, and value proposition requirements.
• Present vendor performance, business results, risks, opportunities, and recommendations to senior leadership and key stakeholders.
• Translate vendor and campaign data into actionable business recommendations.
• Build strong relationships with partners that create opportunities to expand and improve marketing and sales initiatives.
• Help shape the future of WOW!’s vendor and partnership ecosystem through strategic thinking, disciplined execution, and continuous improvement.

Skills

Vendor management

Contract negotiation

Stakeholder management

Cross-functional collaboration

Data-driven decision making

Budget management

Presentation skills

Education

Bachelor’s degree in Marketing, Business, Communications, Finance, or related field

5+ years in marketing, vendor management, partnerships, or program management

7+ years preferred

Tools

Microsoft 365

Smartsheet

Presentation tools

Job description

WOW! Internet, Cable & Phone is seeking a Vendor & Partnership Program Manager to lead external vendor and partner portfolios across sales growth and marketing initiatives.

You will own contract negotiations, onboarding, and ongoing reviews while driving cost efficiency and campaign effectiveness. The role partners with Marketing, Sales, Retention, Customer Experience, Product, Finance, Procurement, and Legal to align vendor strategies with business priorities and to deliver measurable ROI.