Vendor Management & Risk Analyst

CrossCountry Mortgage, LLC; Fort Mill (SC); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Wellness program

Job summary

CrossCountry Mortgage in Fort Mill, SC is seeking a Vendor Analyst to support vendor oversight, ensure regulatory compliance, and manage contracts. This role acts as a bridge between internal teams and vendors to improve efficiency and control risk.

A business-related degree and vendor-management experience are preferred. Mortgage industry familiarity, strong analytical and communication skills, and the ability to handle multiple priorities in a fast-paced setting are highly valued.

Qualifications

• Bachelor’s degree or equivalent experience in a business-related field.
• Experience in vendor management, procurement, risk management, or related area.
• Mortgage industry experience preferred.
• Knowledge of SLAs, KPIs, and vendor performance management.
• Strong analytical and data accuracy.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities in a high-volume environment.

Responsibilities

• Ensure compliance with vendor management policies, procedures, and regulatory requirements.
• Maintain and administer the Company's vendor contract repository and related records.
• Develop, maintain, and distribute vendor management dashboards, reports, and metrics to key stakeholders.
• Conduct vendor due diligence reviews, risk assessments, and ongoing vendor monitoring activities.
• Manage the Vendor Management inbox, triaging and assigning requests to appropriate team members.
• Create, update, and maintain vendor management documentation, procedures, and supporting materials.
• Perform periodic vendor performance reviews and assist in the development and monitoring of vendor performance improvement plans.
• Maintain the Company's Approved Vendor List and ensure vendor information remains current and accurate.
• Support Vendor Management leadership and team members with vendor-related initiatives, reporting, and analysis.
• Collaborate with internal business partners to facilitate vendor onboarding, renewals, and ongoing oversight activities.
• Identify opportunities to improve vendor management processes and reporting capabilities.
• Participate in special projects and other duties as assigned.

Skills

Analytical skills

Organizational skills

Problem-solving

Attention to detail

Communication skills

Time management

Team player

Education

Bachelor's degree in Business Administration, Supply Chain Management, Finance, or Risk Management

Tools

MS Office Suite

Job description

CrossCountry Mortgage in Fort Mill, SC is seeking a Vendor Analyst to support vendor oversight, ensure regulatory compliance, and manage contracts. This role acts as a bridge between internal teams and vendors to improve efficiency and control risk.

A business-related degree and vendor-management experience are preferred. Mortgage industry familiarity, strong analytical and communication skills, and the ability to handle multiple priorities in a fast-paced setting are highly valued.