Vendor Management Ops Program Lead (Remote)

name; Dallas (TX); On-site; USD 101,000 - 132,040; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Job summary

Oscar Health is seeking a Programs Manager to support vendor management and operational improvements across the organization. You will report to the Associate Director, Workforce Management and work in a fully remote role open to Dallas, Texas residents, with potential future hybrid arrangements.

The role emphasizes program support from end-to-end, creating dashboards, and driving process improvements. Base pay ranges from $100,602 to $132,040, with benefits, unlimited vacation, and annual

Qualifications

• 4+ years of BPO program and/or project management experience, creating dashboards and playbooks.
• 4+ years experience in change management and process improvement.

Responsibilities

• Identify optimization opportunities to support program objectives
• Support implementations end to end to ensure success
• Lead certain components of the program
• Partner with other departments and various stakeholders to ensure operational excellence
• Support a successful program end to end through assisting in project plan development, keeping your stakeholders in the loop on status, proactively flagging, managing escalations, tracking and helping to resolve program risks and milestones, and supporting program retros to assess strengths and weaknesses
• Support the tracking and monitoring of controls
• Develop tools and standards to support team programs year over year based on program retros
• Develop meeting materials, track and follow-up on action items, assist with management of all project plans
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Program management

Dashboard creation

Change management

Process improvement

Excel/Sheets

Tools

Excel or Sheets

Job description

Oscar Health is seeking a Programs Manager to support vendor management and operational improvements across the organization. You will report to the Associate Director, Workforce Management and work in a fully remote role open to Dallas, Texas residents, with potential future hybrid arrangements.

The role emphasizes program support from end-to-end, creating dashboards, and driving process improvements. Base pay ranges from $100,602 to $132,040, with benefits, unlimited vacation, and annual