Vendor Management Leader: Governance & Performance

Fidelity Investments Inc.; Covington (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Manager, Vendor Management to lead governance and oversight of enterprise-level supplier relationships. You will coordinate with Procurement, Risk Management, Legal, Finance and business units to ensure service levels, performance, and value align with Fidelity standards.

The role emphasizes vendor intelligence, issue resolution, and risk management across a portfolio of strategic suppliers with a focus on accuracy and stakeholder collaboration.

Qualifications

• 3-5 years of experience in a mid- to large-size organization, preferably supporting vendor management.
• Familiarity with vendor management, procurement, supplier governance, or third-party risk management processes and tools.
• Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Advanced analytical and research capabilities, with the ability to gather, evaluate, and synthesize vendor information.
• Proven ability to identify issues, solve problems, and appropriately escalate.
• Strong relationship management skills with the ability to collaborate across internal and external partners.
• Excellent written and verbal communication skills, including ability to present to all levels of the organization and interact with third parties.

Responsibilities

• Partners with Procurement, Risk Management, Legal, Finance and Business units to support vendor-related initiatives and governance activities.
• Provides consistent oversight of vendor performance and service delivery.
• Tracks, escalates, and supports remediation of vendor-related issues and service disruptions.
• Maintains governance documentation to support operational continuity.
• Resolves invoicing challenges, reducing administrative burden on the business.
• Performs vendor research to provide insight into company financials, strategy, and market positioning.
• Supports enterprise initiatives, vendor assessments, and ad hoc leadership requests to enable informed decision-making and maximize vendor value.

Skills

Vendor management

Procurement

Supplier governance

Third-party risk management

Project management

Stakeholder collaboration

Communication

Attention to detail

Job description

Fidelity Investments Inc. is seeking a Manager, Vendor Management to lead governance and oversight of enterprise-level supplier relationships. You will coordinate with Procurement, Risk Management, Legal, Finance and business units to ensure service levels, performance, and value align with Fidelity standards.

The role emphasizes vendor intelligence, issue resolution, and risk management across a portfolio of strategic suppliers with a focus on accuracy and stakeholder collaboration.