Manager, Vendor Management

Fidelity Investments Inc.; Covington (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Manager, Vendor Management to lead governance and oversight of enterprise-level supplier relationships. You will coordinate with Procurement, Risk Management, Legal, Finance and business units to ensure service levels, performance, and value align with Fidelity standards.

The role emphasizes vendor intelligence, issue resolution, and risk management across a portfolio of strategic suppliers with a focus on accuracy and stakeholder collaboration.

Qualifications

• 3-5 years of experience in a mid- to large-size organization, preferably supporting vendor management.
• Familiarity with vendor management, procurement, supplier governance, or third-party risk management processes and tools.
• Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Advanced analytical and research capabilities, with the ability to gather, evaluate, and synthesize vendor information.
• Proven ability to identify issues, solve problems, and appropriately escalate.
• Strong relationship management skills with the ability to collaborate across internal and external partners.
• Excellent written and verbal communication skills, including ability to present to all levels of the organization and interact with third parties.

Responsibilities

• Partners with Procurement, Risk Management, Legal, Finance and Business units to support vendor-related initiatives and governance activities.
• Provides consistent oversight of vendor performance and service delivery.
• Tracks, escalates, and supports remediation of vendor-related issues and service disruptions.
• Maintains governance documentation to support operational continuity.
• Resolves invoicing challenges, reducing administrative burden on the business.
• Performs vendor research to provide insight into company financials, strategy, and market positioning.
• Supports enterprise initiatives, vendor assessments, and ad hoc leadership requests to enable informed decision-making and maximize vendor value.

Skills

Vendor management

Procurement

Supplier governance

Third-party risk management

Project management

Stakeholder collaboration

Communication

Attention to detail

Job description

Job Description:

Manager, Vendor Management

Note: Fidelity is not providing immigration sponsorship for this position

The Manager of Enterprise Vendor Management is an individual contributor role within Fidelity's Enterprise Vendor Management organization, responsible for vendor intelligence, performance, value, and risk management across a portfolio of enterprise-level and strategic suppliers. As a key liaison between internal stakeholders and external vendors, this role provides operational governance and oversight of key vendor relationships, helping ensure suppliers meet service, performance, and business expectations.

The Expertise and Skills You Bring

• 3-5 years of experience in a mid- to large-size organization, preferably supporting vendor
• Familiarity with vendor management, procurement, supplier governance, or third-party risk management processes and tools.
• Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Advanced analytical and research capabilities, with the ability to gather, evaluate, and synthesize vendor, industry, and market information.
• Proven ability to identify issues, solve problems, and appropriately escal
• Strong relationship management skills with the ability to collaborate effectively across both internal and external business partners
• Excellent written and verbal communication skills, including ability to present to all levels of the organization and interact with third parties, positively representing the Fidelity brand
• High attention to detail and a commitment to accuracy, accountability, and follow-through

The Value You Deliver

• Partners with Procurement, Risk Management, Legal, Finance and Business units to support vendor-related initiatives and governance activities.
• Provides consistent oversight of vendor performance and service delivery.
• Tracks, escalates, and supports remediation of vendor-related issues and service disruptions.
• Maintains critical service and governance documentation to support operational continuity.
• Resolves invoicing challenges efficiently, reducing administrative burden on the business.
• Performs vendor research to provide insight into company financials, strategy, market presence, and competitive positioning.
• Supports enterprise initiatives, vendor assessments, and ad hoc leadership requests to enable informed decision-making and maximize vendor value.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Risk

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.