IT Vendor Strategy & Governance Director

FIS Management Services LLC; New York (NY); On-site; USD 161,000 - 274,000; Full time

Benefits offered by this job

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development

Volunteer and charity support

Competitive salary and benefits

Job summary

FIS is seeking a senior leader to define and run enterprise vendor governance across its global IT services and contingent labor ecosystem. You will shape a best-in-class vendor management function, drive value, and partner with procurement and finance to optimize contracts and cost structures.

You will manage executive relationships, run governance forums, and lead transitions, migrations, and ongoing service delivery across infrastructure, apps, and operations. Travel up to 25% is anticipated.

Qualifications

• 10+ years in vendor management, sourcing, or outsourcing in IT services.
• Deep knowledge of contingent labor programs, MSP models, and VMS tools.
• Proven leadership of global vendor management or partner functions.
• Experience with large-scale infrastructure outsourcing providers and Tier 1 vendors.
• Strong governance, SLAs/KPIs, contract management, and financial oversight.

Responsibilities

• Define and implement enterprise vendor governance aligned with technology and business strategy.
• Lead executive-level vendor relationships and governance forums (QBRs, steering committees).
• Drive KPI, SLA, and XLA performance management with dashboards and scorecards.
• Partner with Procurement and Finance on contract strategy and cost optimization.
• Define supplier governance strategy for AI in outsourced services and contingent labor.
• Lead vendor transitions including onboarding, offboarding, and migrations.
• Oversee service delivery across infrastructure, help desk, app development, and operations.
• Ensure compliance with regulatory standards and internal policies.
• Drive contingent labor program governance and related policies.
• Spearhead innovation initiatives (automation, AI) with measurable ROI.

Skills

Vendor management

Strategic leadership

Governance

Executive presence

Financial oversight

Contract management

Vendor risk management

Education

Bachelor's degree in business administration and supply chain management

Tools

Beeline

Job description

FIS is seeking a senior leader to define and run enterprise vendor governance across its global IT services and contingent labor ecosystem. You will shape a best-in-class vendor management function, drive value, and partner with procurement and finance to optimize contracts and cost structures.

You will manage executive relationships, run governance forums, and lead transitions, migrations, and ongoing service delivery across infrastructure, apps, and operations. Travel up to 25% is anticipated.