Vehicle Upgrade & Trade-In Specialist

MileOne Autogroup; Lutherville (MD); In loco; USD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Monday - Friday Work Schedule

Great opportunities for advancement

Positive, success-driven work culture

Descrizione del lavoro

Heritage Mazda Towson, part of MileOne Autogroup, is looking for a motivated, customer-focused liaison between our Service and Sales teams. You’ll engage with service customers to discuss selling or trading their current vehicle, and help build compelling offers for trade-ins and upgrades.

Join a team that values relationships, negotiates effectively, and provides clear guidance to customers while collaborating with the Service and Sales departments to deliver a seamless, high‑quality experience.

Competenze

• High school diploma or GED required; higher degree preferred.
• Valid driver's license.
• Minimum 2 years of sales experience; consumer to consumer preferred.
• Strong negotiation, problem solving, and presentation skills.
• Basic MS Office knowledge; internet proficiency and math skills.

Mansioni

• Engage with service customers to discuss selling or trading current vehicle
• Prepare competitive trade-in and purchase offers for customers to review with their service paperwork
• Review vehicle equity positions and present upgrade opportunities when applicable
• Follow up with customers after their visit to answer questions, discuss their offer and assist those ready to move forward
• Work closely with both the Service and Sales team to create a seamless customer-focused experience

Conoscenze

Negotiation

Problem solving

Presentation skills

MS Office

Sales experience

Customer service

Formazione

Education: High school diploma or GED; associate/bachelor preferred

Descrizione del lavoro

Heritage Mazda Towson, part of MileOne Autogroup, is looking for a motivated, customer-focused liaison between our Service and Sales teams. You’ll engage with service customers to discuss selling or trading their current vehicle, and help build compelling offers for trade-ins and upgrades.

Join a team that values relationships, negotiates effectively, and provides clear guidance to customers while collaborating with the Service and Sales departments to deliver a seamless, high‑quality experience.