Vehicle Upgrade & Trade-In Specialist

MileOne Autogroup; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Mon-Fri work schedule

Advancement opportunities

Employee benefits and training

Job summary

Heritage Honda Westminster, part of MileOne Autogroup, seeks a motivated, customer-focused team member to bridge our Service and Sales departments. You will engage customers, discuss trade-in opportunities, and identify when upgrading to a new vehicle makes sense.

This role offers competitive compensation, a Monday–Friday schedule, and clear opportunities for advancement within MileOne's large network, with extensive employee benefits and training programs.

Qualifications

• High school diploma or GED required; additional associate or bachelor's degree preferred.
• Minimum 2 years of sales experience; consumer-to-consumer experience preferred.
• Strong negotiation, problem-solving, and presentation skills.
• Basic MS Office knowledge and comfort with computer software and internet.

Responsibilities

• Engage with service customers to discuss selling or trading current vehicle.
• Prepare competitive trade-in and purchase offers for customers to review with their service paperwork.
• Review vehicle equity positions and present upgrade opportunities when applicable.
• Follow up with customers after their visit to answer questions, discuss their offer and assist those ready to move forward.
• Work closely with both the Service and Sales team to create a seamless customer-focused experience.

Skills

Negotiation

Problem solving

Presentation skills

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

MS Office

Job description

Heritage Honda Westminster, part of MileOne Autogroup, seeks a motivated, customer-focused team member to bridge our Service and Sales departments. You will engage customers, discuss trade-in opportunities, and identify when upgrading to a new vehicle makes sense.

This role offers competitive compensation, a Monday–Friday schedule, and clear opportunities for advancement within MileOne's large network, with extensive employee benefits and training programs.