Vehicle Title & Licensing Operations Specialist

First Advantage; Fishers (IN); Presencial; USD 20.000 - 29.000; Jornada completa

Descripción de la vacante

First Advantage is seeking an Operations Specialist to join our Fishers, IN vehicle team. This on-site role supports customer transactions, reviews submissions, and ensures timely routing to the appropriate teams.

You will maintain records in RoadReady and TFMS, and generate weekly reports on missing documents. The ideal candidate has a high school diploma, strong Excel and Office skills, and excellent communication.

Formación

• High School Diploma or GED required.
• No prior related work experience required.
• Experience in transportation industry or Bureau of Motor Vehicles preferred.
• Strong computer navigation skills and ability to manage multiple systems.
• Excel proficiency with VLOOKUP and pivot tables.
• Salesforce experience is a plus.
• Excellent phone skills and customer communication.

Responsabilidades

• Document customer transactions in RoadReady and route to appropriate teams.
• Validate requests are complete before passing to transaction team.
• Follow up with Requestors to obtain missing information.
• Update TFMS with location/vehicle information.
• Provide recurring reports of missing documents.
• Perform ad hoc tasks like citation management and title audit.

Conocimientos

Phone skills

Attention to detail

Multi-tasking

Team collaboration

Communication

Problem solving

Educación

High School Diploma or GED

Herramientas

Salesforce

Excel

Microsoft Office

Descripción del empleo

First Advantage is seeking an Operations Specialist to join our Fishers, IN vehicle team. This on-site role supports customer transactions, reviews submissions, and ensures timely routing to the appropriate teams.

You will maintain records in RoadReady and TFMS, and generate weekly reports on missing documents. The ideal candidate has a high school diploma, strong Excel and Office skills, and excellent communication.