Administrative Operations Specialist — On-Site, Growth

PLS Logistics Service; Greenwood (IN); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Vacation

Advancement opportunities

Training opportunities

Résumé du poste

PLS Auto, Inc. in Indianapolis, IN, is hiring an Administrative Operations Specialist to support dealership operations by processing vehicle titles, handling insurance claims, and managing office functions.

This on-site role collaborates with management, sales, and finance to maintain accurate records and timely processes. You will verify documents, prepare filings, monitor deadlines, and assist with underwriting support and customer communications, ensuring compliance and a positive customer

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Strong attention to detail, organization, and accuracy with multiple priorities.
• Strong written and verbal communication and customer service skills.
• Proficiency with Microsoft Office and computer-based business systems.
• Ability to work independently while collaborating with others.

Responsabilités

• Process and maintain vehicle title and registration paperwork.
• Prepare, review, and submit title documents to state agencies.
• Monitor title status and follow up on outstanding items.
• Maintain accurate title records and file documents properly.
• Resolve title discrepancies and filing issues.
• Assist with out-of-state title and registration requirements.
• Administer insurance claims related to dealership vehicles and customer accounts.
• Communicate with insurance companies, adjusters, customers, and internal teams.
• Gather required documentation, photographs, estimates, and supporting information.
• Track claims from filing through resolution and maintain records.
• Follow up on outstanding claims, payments, and documentation.
• Provide administrative support for underwriting process.
• Review files for completeness and accuracy; assist with verification requests.
• Maintain underwriting files and timely materials.
• Communicate with internal teams, outside parties, and customers to resolve issues.
• Manage electronic and paper records; update dealership systems.
• Answer phones and verify customer information.
• Assist with customer accounts documentation, filing, and reporting.
• Monitor deadlines and follow up on administrative items.
• Partner with management on special projects and initiatives.
• Maintain confidentiality of sensitive information.
• Identify issues and suggest efficiency improvements.
• Provide backup support for other business-office functions.

Connaissances

Attention to detail

Organization

Verbal communication

Written communication

Independent work

Formation

High school diploma

Outils

Microsoft Office

Description du poste

PLS Auto, Inc. in Indianapolis, IN, is hiring an Administrative Operations Specialist to support dealership operations by processing vehicle titles, handling insurance claims, and managing office functions.

This on-site role collaborates with management, sales, and finance to maintain accurate records and timely processes. You will verify documents, prepare filings, monitor deadlines, and assist with underwriting support and customer communications, ensuring compliance and a positive customer