Vehicle Technology & Demo Specialist

Hendrick Automotive Group; Pleasanton (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Hendrick Automotive Group in Pleasanton, CA is seeking a Product Specialist to explain and demonstrate vehicle features to customers at the start of the sales process. You will educate customers on options, provide brochures, and conduct test drives.

The role requires strong customer service and technology skills, with shifts including evenings, weekends, and holidays. Compliance with safety rules and company policies is essential.

Qualifications

• Previous sales and/or customer service experience desired.
• Advanced technology skills.
• Valid Driver’s License is required.
• Automobile Salesperson License is preferred.

Responsibilities

• Greet customer and determine make, type, and quality of vehicle desired.
• Educates customer on current product line options and basic product specifications.
• Provide product information (brochures) for customers when requested.
• Demonstrate vehicle features and technology features to customer.
• Educate customer on optional equipment available for purchase.
• Answers questions about the vehicle, technology, and features.
• Conducts test drives.
• Conducts facility tours (service, parts).
• Participates in required training.
• Maintains CSI at or above Company standards.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Skills

Customer service

Product knowledge

Technology aptitude

Communication skills

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Timekeeping system

CRM software

Job description

Hendrick Automotive Group in Pleasanton, CA is seeking a Product Specialist to explain and demonstrate vehicle features to customers at the start of the sales process. You will educate customers on options, provide brochures, and conduct test drives.

The role requires strong customer service and technology skills, with shifts including evenings, weekends, and holidays. Compliance with safety rules and company policies is essential.