Vehicle Tech Specialist - Customer Experience Pro

Penske Automotive Group, Inc.; Town of Mamaroneck (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health care options (medical, dental,视

401k with company match

Career growth opportunities

Training and development

Best Places to Work culture

Job summary

BMW of Mamaroneck, a Penske Automotive Group dealership, seeks knowledgeable Product Specialists to deliver extraordinary customer experiences. You will help customers with vehicle technology questions by email, phone, and in person to ensure owners get the most out of their vehicles.

Join a Fortune 500 company with comprehensive benefits, training, and growth opportunities. A positive, teamwork-driven environment and a reputation for excellence await.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Help customers with vehicle technology questions by email, phone and in person to ensure owners get the most out of their vehicles.
• Provide friendly, professional assistance and guide customers through product options and services.

Skills

Customer experience

Team player

Communication skills

Organizational skills

Work ethic

Tools

MS Office Suite

CRM/lead management tools

Job description

BMW of Mamaroneck, a Penske Automotive Group dealership, seeks knowledgeable Product Specialists to deliver extraordinary customer experiences. You will help customers with vehicle technology questions by email, phone, and in person to ensure owners get the most out of their vehicles.

Join a Fortune 500 company with comprehensive benefits, training, and growth opportunities. A positive, teamwork-driven environment and a reputation for excellence await.