Auto Product Specialist - Elevate Customer Tech Experience

Penske Automotive

Danbury (CT)

Hybrid

USD 42,000 - 62,000

Full time

33 hours ago
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Benefits offered by this job

Fortune 500 company recognition
Glassdoor Best Places to Work
Comprehensive benefits (health care, 4
401k with company match
Career growth opportunities
Training resources
Values-driven culture

Job summary

Honda of Danbury, a Penske Automotive Group dealership, is seeking knowledgeable Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

We offer a Fortune 500 environment with comprehensive benefits, training, and opportunities for career growth, all within a values-driven culture of integrity, professionalism and

Qualifications

  • Genuine interest in providing an exceptional customer experience.
  • Excellent communication, interpersonal and organizational skills.
  • Strong work ethic with a team-player attitude.

Responsibilities

  • Help customers with vehicle technology questions by email, phone and in person to ensure owners get the most out of their vehicles.
  • Assist in building world-class car-buying experiences and support customers throughout the sales journey.
  • Use MS Office Suite and CRM/lead management tools to accurately manage inquiries and update customer files.

Skills

Customer service
Communication skills
Teamwork
Organizational skills

Tools

MS Office Suite
CRM systems

Job description

Honda of Danbury, a Penske Automotive Group dealership, is seeking knowledgeable Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

We offer a Fortune 500 environment with comprehensive benefits, training, and opportunities for career growth, all within a values-driven culture of integrity, professionalism and

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