Vehicle Tech Experience Specialist

Audi Downtown LA; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Professional environment

Ongoing technical training

Supportive team culture

Job summary

Audi Downtown LA is seeking a knowledgeable, customer-focused professional to support the delivery of premium automotive technology experiences. You will help customers understand, configure, and enjoy advanced in-vehicle features while ensuring a seamless and high-quality experience.

The role involves guiding customers through setup, demos, and feature explanations, supporting sales and service teams, and staying current on vehicle software updates and emerging technologies.

Qualifications

• Strong communication and interpersonal skills with a customer-first approach.
• Ability to explain technical concepts in simple terms.
• Experience with automotive technology, consumer electronics, or related technical support preferred.

Responsibilities

• Guide customers through setup and use of vehicle technology features (infotainment, connectivity, navigation, driver assistance).
• Provide clear, patient product demonstrations tailored to customer needs.
• Support sales and service by answering vehicle technology questions and explaining features.

Skills

Customer-focused

Clear communicator

Automotive tech knowledge

Tech-savvy

Independent & team player

Problem solving

Education

High school diploma or equivalent

Job description

Audi Downtown LA is seeking a knowledgeable, customer-focused professional to support the delivery of premium automotive technology experiences. You will help customers understand, configure, and enjoy advanced in-vehicle features while ensuring a seamless and high-quality experience.

The role involves guiding customers through setup, demos, and feature explanations, supporting sales and service teams, and staying current on vehicle software updates and emerging technologies.