Premium Vehicle Delivery & Guest Experience Specialist

Audi Beverly Hills; Beverly Hills (CA); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick time

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Descripción de la vacante

Audi Beverly Hills is seeking a Delivery Specialist to enhance the guest experience by assisting sales consultants with vehicle delivery, orientations, and feature demonstrations. The role focuses on ensuring smooth handovers and accurate documentation in a fast-paced dealership environment.

Ideal candidates will have prior related experience, a valid driver's license, and strong computer skills to support customer service and administrative tasks. Equal opportunity employer.

Formación

• Experience in a similar role.
• Valid driver’s license and clean driving record.
• Prompt and courteous demeanor.
• Strong computer skills.

Responsabilidades

• Welcome guests with a warm, professional demeanor and create an exceptional first impression of the dealership.
• Coordinate with Sales, Finance, Service, Parts, and Detail to ensure every vehicle is fully prepared for delivery.
• Deliver a personalized vehicle orientation by demonstrating features, technology, safety systems, and connected services.
• Assist guests with Bluetooth pairing, mobile apps, driver profiles, and personalized vehicle settings.
• Review ownership benefits, warranty coverage, maintenance recommendations, and roadside assistance.
• Follow up after delivery to answer questions, reinforce product knowledge, and support guest satisfaction.
• Support the Sales team with vehicle demonstrations while maintaining accurate delivery documentation and records.
• Support the Sales team with administrative tasks as needed.

Conocimientos

Previous experience in similar role

Valid driver's license

Prompt and courteous demeanor

Strong computer skills

Descripción del empleo

Audi Beverly Hills is seeking a Delivery Specialist to enhance the guest experience by assisting sales consultants with vehicle delivery, orientations, and feature demonstrations. The role focuses on ensuring smooth handovers and accurate documentation in a fast-paced dealership environment.

Ideal candidates will have prior related experience, a valid driver's license, and strong computer skills to support customer service and administrative tasks. Equal opportunity employer.