Vehicle Services Coordinator I

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

State of North Carolina - Department of Transportation, Huntersville Express office, seeks a Program Coordinator I (S) to serve customers registering vehicles, issuing plates, and handling records.

Role requires knowledge of NC General Statutes, policies, and procedures governing titles, plates, and related credentials; duties include payments and records processing, with assignments from the manager.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Experience with DMV customer service in Vehicle Services.
• Knowledge of NC vehicle titles issuance and license plates.
• Experience handling payments for penalties and fees.
• Ability to explain and interpret policies, regulations, and programs.

Responsibilities

• Register vehicles at the Huntersville Express office.
• Issue license plates and crash reports.
• Provide driving or vehicle records and observe the Privacy Act.
• Accept payments for penalties and/or fees.
• Perform other duties as assigned by the manager.

Skills

Customer service

Data analysis

Policy interpretation

Regulatory compliance

Computer skills

Education

Bachelor's degree

Tools

Mainframe databases

Calculator

Fax machine

Printer

Job description

State of North Carolina - Department of Transportation, Huntersville Express office, seeks a Program Coordinator I (S) to serve customers registering vehicles, issuing plates, and handling records.

Role requires knowledge of NC General Statutes, policies, and procedures governing titles, plates, and related credentials; duties include payments and records processing, with assignments from the manager.