Driver License Examiner I — Customer-Focused Licensing

NCDOT; Northern (KY); Hybrid; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Transportation is seeking a Program Coordinator I (NS) to support the Driver License division as it delivers licensing services and processes. The role involves customer-facing duties across offices, potential travel, and adherence to state policies.

Salary begins at NC08 with progression after training and performance milestones; a comprehensive background check is required for new hires and orientation is provided for DMV Headquarters relocation as needed.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Valid NC Driver License with no suspensions or revocations in past 10 years.
• Background check including name-based and fingerprint-based history; employer cost varies.

Responsibilities

• Provide driver license services and customer assistance at DMV offices.
• Travel during the day and overnight on short notice as required.
• Support the DMV's modernization efforts and process improvements.

Skills

Customer service

Policy explanation

Computer skills

Typing

Education

Bachelor's degree

Job description

North Carolina Department of Transportation is seeking a Program Coordinator I (NS) to support the Driver License division as it delivers licensing services and processes. The role involves customer-facing duties across offices, potential travel, and adherence to state policies.

Salary begins at NC08 with progression after training and performance milestones; a comprehensive background check is required for new hires and orientation is provided for DMV Headquarters relocation as needed.