Program Coordinator I — Operations & People Leader

South Carolina Department of Motor Vehicles; Columbia (SC); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Vacation leave

Sick leave

Paid holidays

Retirement plan

Job summary

South Carolina Department of Motor Vehicles is seeking an Assistant Office Supervisor II in the Vehicle Services division. The role requires processing transactions for registrations, plates and decals, and answering routine inquiries.

You will support field office operations, manage data in the Phoenix system, and ensure accurate cash drawers. The position also involves mentoring staff, scheduling, and cross-training within Vehicle Services.

Qualifications

• High school diploma and relevant program experience.
• Experience in customer service and office operations is preferred.

Responsibilities

• Process transactions such as issuing registration cards, license plates, and decals.
• Respond to routine customer inquiries by mail, in person, and by phone, email, or fax.
• Support DMV field office operations and advise customers on payments, services, and required documentation.
• Maintain data in the Phoenix system and ensure accurate cash handling.
• Mentor, coach, and evaluate assigned personnel; monitor attendance and breaks.
• Coordinate cross training with other units within Vehicle Services.

Skills

Customer service

Cash handling

Data entry

Communication

Education

High school diploma

Tools

Phoenix system

Microsoft Office

Job description

South Carolina Department of Motor Vehicles is seeking an Assistant Office Supervisor II in the Vehicle Services division. The role requires processing transactions for registrations, plates and decals, and answering routine inquiries.

You will support field office operations, manage data in the Phoenix system, and ensure accurate cash drawers. The position also involves mentoring staff, scheduling, and cross-training within Vehicle Services.