Vehicle Service Concierge: Customer Advisor

AutoInc; Slaton (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

AutoInc in Slaton, TX is seeking a customer-focused service advisor to greet customers, collect vehicle data, and guide service needs with professionalism. You will conduct vehicle walk-arounds, document repairs, and communicate status updates to customers.

The role requires strong verbal communication, initiative, and the ability to operate a standard vehicle as well as basic computer and 10-key calculator skills. This on-site position emphasizes CSI standards and shop organization.

Qualifications

• Greet customers in a timely, friendly and professional manner.
• Obtain current customer and vehicle data, update dealership system.
• Interview customers to determine concerns and needs.
• Perform vehicle walk-arounds with customers for sales opportunities.
• Thoroughly complete repair orders with accurate information.
• Schedule appointments and relay vehicle status updates by phone.

Responsibilities

• Maintain CSI standards by delivering courteous service.
• Keep work area clean and organized.
• Communicate with customers about vehicle status and service progress.
• Assist service team with data entry and documentation as required.

Skills

Customer service

Communication

Problem solving

Initiative

Attention to detail

Education

High school diploma or the equivalent

Tools

Computer

10-key calculator

Job description

AutoInc in Slaton, TX is seeking a customer-focused service advisor to greet customers, collect vehicle data, and guide service needs with professionalism. You will conduct vehicle walk-arounds, document repairs, and communicate status updates to customers.

The role requires strong verbal communication, initiative, and the ability to operate a standard vehicle as well as basic computer and 10-key calculator skills. This on-site position emphasizes CSI standards and shop organization.