Vehicle Service Advisor: Expert Auto Care & Scheduling

Hendrick Automotive Group; Easley (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Hendrick Automotive Group in Easley, SC is seeking a detail‑oriented Service Advisor to sell, identify, and document service, maintenance, and repair work for customers. You will schedule service appointments and communicate estimates clearly.

The role requires excellent customer service, interpersonal and organizational skills, and the ability to work with technicians. Prior automotive or dealership experience is preferred, with flexibility for after‑hours and weekend shifts.

Qualifications

• Previous experience in automotive or customer service industries.
• Working knowledge of the mechanical operations of vehicles.
• Excellent interpersonal, customer service, and organizational skills.

Responsibilities

• Identifies required maintenance with the customer and technician.
• Advises customers on necessary and recommended services.
• Schedules service appointments and records estimates on service orders.
• Maintains CSI at or above company standards.
• Follows safety rules and company policies.

Skills

Customer service

Interpersonal skills

Organizational skills

Education

GED

Associate Degree

Master Degree

Doctorate Degree

Tools

Dealership Management System

Microsoft Office

Job description

Hendrick Automotive Group in Easley, SC is seeking a detail‑oriented Service Advisor to sell, identify, and document service, maintenance, and repair work for customers. You will schedule service appointments and communicate estimates clearly.

The role requires excellent customer service, interpersonal and organizational skills, and the ability to work with technicians. Prior automotive or dealership experience is preferred, with flexibility for after‑hours and weekend shifts.