Vehicle Service Advisor & Assistant Manager

Vision Automotive Group; City of Rochester (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Vision Nissan Greece in Rochester, NY is seeking an experienced Service Advisor to guide customers through their vehicle service needs. You will provide accurate estimates, schedule appointments, inspect vehicles, and document findings while ensuring a high level of customer satisfaction.

The ideal candidate has 2 years advising experience or Hyundai experience, strong communication, and a working knowledge of CDK.

Qualifications

• 2 years advising experience or Hyundai experience
• Knowledge of CDK is preferred
• Strong communication and customer service skills
• Ability to work in a fast-paced dealership environment

Responsibilities

• Greet customers and listen to their needs and concerns.
• Provide customers with estimates for services needed.
• Schedule appointments for customers.
• Inspect vehicles and document findings.
• Explain services and repairs to customers.
• Advise customers on preventative maintenance and additional services that may be needed.
• Follow up with customers after service is completed.

Skills

Customer service

Communication

Advising experience

Hyundai experience

CDK knowledge

Tools

CDK

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

30+ days ago Requisition ID: 2657

Salary Range: $65,000.00 To $85,000.00 Annually

We are looking for an experienced Service Advisor to join our team. The successful candidate will be responsible for providing customers with professional advice and assistance regarding their vehicle service needs. This includes providing accurate estimates of repair costs, scheduling appointments, and ensuring that customer satisfaction is maintained. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to work in a fast-paced environment. A knowledge of CDK is preferred, along with 2 years of advising experience and/or 1 year of Hyundai experience.

Responsibilities:

• Greet customers and listen to their needs and concerns.
• Provide customers with estimates for services needed.
• Schedule appointments for customers.
• Inspect vehicles and document findings.
• Explain services and repairs to customers.
• Advise customers on preventative maintenance and additional services that may be needed.
• Follow up with customers after service is completed.