Vehicle Sales Support Specialist

Penske Truck Leasing Co., L.P.; Reading (Berks County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

401k and discounts

Job summary

Penske Truck Leasing Co., L.P. in Reading, PA is seeking an administrative and customer service professional to support the sales team. You will coordinate vehicle purchase transactions, interact daily with sales reps and customers via phone and email, and help ensure a smooth, accurate, and positive purchase experience.

The role offers base pay with incentives and a comprehensive benefits package for full-time employees, including medical coverage, PTO, 401k, and employee discounts.

Qualifications

• 2+ years of administrative support and customer service experience required.
• Requires strong organizational and time management skills and the ability to multitask.
• Requires strong communication skills and able to work well with others.
• Bi-lingual is a plus.
• Regular, predictable, full attendance is an essential function of the job.

Responsibilities

• Vehicle sale coordination to include: invoicing and document completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance.
• Obtaining signed documents from customers.
• Entering sales related information into SalesForce.com and Fleetnet systems.
• Answering customer and Penske associate phone calls that come into the department.
• Updating Microsoft Access and excel spreadsheets for report generation.
• Other projects and tasks as assigned by supervisor.

Skills

Administrative support

Customer service

Organizational skills

Time management

Communication skills

Teamwork

Education

High School Diploma or equivalent

Associates or Bachelors degree preferred

Tools

Salesforce

Fleetnet

Microsoft Office

Job description

Penske Truck Leasing Co., L.P. in Reading, PA is seeking an administrative and customer service professional to support the sales team. You will coordinate vehicle purchase transactions, interact daily with sales reps and customers via phone and email, and help ensure a smooth, accurate, and positive purchase experience.

The role offers base pay with incentives and a comprehensive benefits package for full-time employees, including medical coverage, PTO, 401k, and employee discounts.