Remarketing & Vehicle Sales Support Coordinator

Penske Truck Leasing; Reading (Berks County); On-site; USD 42,000 - 65,000; Full time

Job summary

Penske Truck Leasing is seeking a Remarketing Support Specialist to assist the sales team with administrative duties related to the vehicle sales process. You will coordinate vehicle purchase transactions with customers and Penske field locations via phone and email, and provide customer service for inquiries.

Responsibilities include invoicing, paperwork completion, data entry into Salesforce.com and Fleetnet, and maintaining MS Access/Excel records.

Qualifications

• 2 years of administrative support and customer service experience required.
• Strong organizational and time management skills and the ability to multitask.
• Strong communication skills and able to work well with others.
• High School Diploma or equivalent required.
• Associates or Bachelors degree preferred.
• Proficiency in the use of Microsoft programs required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation and drug screening are required.

Responsibilities

• Vehicle sale coordination to include invoicing and paperwork completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance.
• Obtaining signed documents from customers.
• Entering sales related information into Salesforce.com and Fleetnet systems.
• Answering customer and Penske associate phone calls that come into the department.
• Updating Microsoft Access and excel spreadsheets.
• Other projects and tasks as assigned by supervisor.

Skills

Administrative support

Customer service

Time management

Communication

Teamwork

Multi-tasking

Education

High School Diploma

Associates or Bachelors preferred

Tools

Salesforce

Fleetnet

Microsoft Access

Excel

Job description

Penske Truck Leasing is seeking a Remarketing Support Specialist to assist the sales team with administrative duties related to the vehicle sales process. You will coordinate vehicle purchase transactions with customers and Penske field locations via phone and email, and provide customer service for inquiries.

Responsibilities include invoicing, paperwork completion, data entry into Salesforce.com and Fleetnet, and maintaining MS Access/Excel records.