Vehicle Sales Coordinator

Penske Truck Leasing; Reading (Berks County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

In depth Training

Salary incentives

Medical coverage

Paid time off

401(k)

Employee discounts

Job summary

Penske Truck Leasing in Reading, PA is seeking a customer-focused administrative professional to support our sales team and customers. You will coordinate vehicle purchase transactions, handle invoicing, collect payments, and ensure a smooth, accurate closing with field locations via phone and email.

You will enter sales data into Salesforce and Fleetnet, prepare documents, and respond to inquiries from customers and Penske staff.

Qualifications

• 2+ years of administrative support and customer service experience.
• Strong organizational and time-management skills and the ability to multitask.
• Strong communication skills and ability to work well with others.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel and pass background checks and drug screening.

Responsibilities

• Coordinate vehicle sale processes including invoicing and document completion.
• Obtain signed documents from customers and update records.
• Enter sales-related information into Salesforce.com and Fleetnet systems.
• Answer customer and Penske associate calls and manage inquiries.
• Update spreadsheets and generate reports.

Skills

Administrative support

Customer service

Multitasking

Communication

Teamwork

Education

High school diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

FleetNet

Job description

Position Summary

Penske is looking for a customer-focused individual who wants to assist our sales team and work with our customer base. Administrative and customer support will be provided to coordinate the completion of vehicle purchase transactions. Daily interaction with sales reps, customers and Penske's field locations via phone and e‑mail communication will be required. This position is essential for ensuring that sales are finalized quickly and accurately and customers have a good purchase experience.

Why You Should Choose Penske

• In depth Training – You will receive comprehensive training preparing you to learn our industry while enabling you to be successful in this role.
• Compensation – Salary includes a base rate plus pay incentives.
• Employment Benefits – Full‑time employees receive a comprehensive benefits package which offers medical coverage, paid time off, 401(k) and various employee discounts.

Major Responsibilities

• Vehicle sale coordination to include invoicing, document completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance.
• Obtaining signed documents from customers.
• Entering sales‑related information into SalesForce.com and Fleetnet systems.
• Answering customer and Penske associate phone calls that come into the department.
• Updating Microsoft Access and Excel spreadsheets for report generation.
• Other projects and tasks as assigned by supervisor.

Qualifications

• 2+ years of administrative support and customer service experience required.
• Strong organizational and time‑management skills and the ability to multitask.
• Strong communication skills and ability to work well with others.
• High school diploma or equivalent required.
• Associate’s or baccalaureate degree preferred.
• Proficiency in the use of Microsoft programs and strong overall computer skills required.
• Bi‑lingual is a plus.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location, complete Penske employment application, submit to a background investigation (including past employment, education, and criminal history) and drug screening are required.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25 lbs (12 kg).
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Penske is an Equal Opportunity Employer.