Vehicle Reconditioning Operations Specialist II

Cox Enterprises; Matteson (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Sixteen hours PTO per month

Seven paid holidays

Bereavement leave

Vote time off

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Enterprises is seeking a Vehicle Operations Support Specialist in Matteson, IL, overseeing vehicle reconditioning for wholesale and retail markets. You will monitor reconditioning activities, manage client expectations, and ensure data accuracy across AS400, RPP, and VCF systems.

Responsibilities include handling client inquiries, maintaining files, entering precise data, and ensuring SLA compliance while collaborating with Recon Shop management to meet timelines and quality standards.

Qualifications

• High School Diploma or equivalent.
• 2 years of clerical or administrative support experience.
• Valid driver's license and safe driving record.
• Excellent communication and organizational skills.
• Advanced computer software skills.
• Must be able to use general office equipment (copier, fax, etc.).
• Ability to perform repetitive data entry tasks.

Responsibilities

• Perform various clerical and administrative duties relating to vehicle recon fulfillment, meeting all clients' SLAs.
• Maintain client account agreements, vehicle files, records of completion of reconditioning work, and other required information.
• Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed.
• Analyze and manage clients' reports and vehicle throughput via daily report/query capabilities.
• Perform data entry and verify that customer vehicle information is accurately recorded in the system.
• Respond to client and corporate inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.

Skills

Clerical experience

Data entry

Excellent communication

Organizational skills

Advanced computer software

Education

High School Diploma or equivalent

Tools

AS400

RPP

VCF

Job description

Cox Enterprises is seeking a Vehicle Operations Support Specialist in Matteson, IL, overseeing vehicle reconditioning for wholesale and retail markets. You will monitor reconditioning activities, manage client expectations, and ensure data accuracy across AS400, RPP, and VCF systems.

Responsibilities include handling client inquiries, maintaining files, entering precise data, and ensuring SLA compliance while collaborating with Recon Shop management to meet timelines and quality standards.