Vehicle Experience Specialist

BMW of Mamaroneck; Town of Mamaroneck (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401k with company match

Training & career growth

Job summary

BMW of Mamaroneck is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will help customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

As part of Penske Automotive Group, we offer comprehensive benefits, training and growth opportunities, and a values-driven culture built on integrity, professionalism, excellence and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a fast-paced, results-driven environment.
• Familiarity with vehicle technology questions.

Responsibilities

• Assist customers with vehicle technology questions by email, by phone and in person.
• Help customers find the right products and services.
• Provide world-class car-buying experience throughout the sales journey.

Skills

Customer experience

Communication

Teamwork

Multitasking

Tools

MS Office Suite

CRM systems

Lead management tools

Job description

BMW of Mamaroneck is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will help customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

As part of Penske Automotive Group, we offer comprehensive benefits, training and growth opportunities, and a values-driven culture built on integrity, professionalism, excellence and teamwork.