Car Tech & Customer Experience Specialist

BMW of Greenwich; Greenwich (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Best Places to Work recognition

Health care options

401k with company match

Career growth opportunities

Training programs

Job summary

BMW of Greenwich, a Penske Automotive Group dealership, is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person to help owners get the most from their vehicles.

We offer a Fortune 500 company environment, comprehensive benefits, and career growth opportunities. If you value teamwork and professionalism, join us in Greenwich, CT.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Assist customers with vehicle technology questions via email, phone and in person.
• Deliver an extraordinary customer experience and ensure owners get the most out of their vehicles.

Skills

Customer service mindset

Communication skills

Team player attitude

Tools

MS Office

CRM tools

Job description

BMW of Greenwich, a Penske Automotive Group dealership, is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person to help owners get the most from their vehicles.

We offer a Fortune 500 company environment, comprehensive benefits, and career growth opportunities. If you value teamwork and professionalism, join us in Greenwich, CT.