Car Tech & Product Specialist

pagemployeejobboard; Greenwich (CT); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

401k match

Job summary

BMW of Greenwich seeks a knowledgeable Product Specialist to assist customers with vehicle technology questions by email, phone, and in person, ensuring owners get the most out of their vehicles. You will deliver friendly, professional service and provide accurate information about available products and services.

The role emphasizes exceptional customer experiences, strong communication, and teamwork within a fast-paced, performance-driven environment.

Qualifications

• Genuine interest in delivering an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Assist customers with vehicle technology questions by email, phone and in person to ensure owners get the most out of their vehicles.
• Provide accurate information about products and services and guide customers through their inquiries.
• Deliver outstanding customer experiences consistent with BMW of Greenwich standards.

Skills

Customer service

Communication

Teamwork

Problem solving

Organization

Education

High school diploma or equivalent

Tools

MS Office

CRM software

Job description

BMW of Greenwich seeks a knowledgeable Product Specialist to assist customers with vehicle technology questions by email, phone, and in person, ensuring owners get the most out of their vehicles. You will deliver friendly, professional service and provide accurate information about available products and services.

The role emphasizes exceptional customer experiences, strong communication, and teamwork within a fast-paced, performance-driven environment.