Vehicle Condition Specialist - Appraisals & Inventory

CarMax; Nashville (TN); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Benefits package

Job summary

CarMax Nashville is hiring a Vehicle Condition Assessor who will accurately document cosmetic and mechanical vehicle conditions for appraisals, assist with lot merchandising, and support wholesale auction operations. You will collaborate with Buyers and Purchasing Managers while delivering excellent customer experiences.

The role requires a valid driver's license, the ability to work outdoors in varying weather, and flexibility to work nights, weekends, and holidays.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays and physical ability for walking, bending, kneeling, and standing for extended periods.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation

Communication

Independent work

Outdoor work

Job description

CarMax Nashville is hiring a Vehicle Condition Assessor who will accurately document cosmetic and mechanical vehicle conditions for appraisals, assist with lot merchandising, and support wholesale auction operations. You will collaborate with Buyers and Purchasing Managers while delivering excellent customer experiences.

The role requires a valid driver's license, the ability to work outdoors in varying weather, and flexibility to work nights, weekends, and holidays.