Vehicle Condition & Appraisal Specialist

CarMax; Inglewood (CA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Benefits information access

Job summary

CarMax is hiring a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will help with lot merchandising, imaging for wholesale vehicles, and supporting auction operations while collaborating with Buyers and Purchasing Managers.

The role emphasizes attention to detail, customer service, and adherence to EH&S standards. This on‑site position requires flexibility for nights, weekends, and outdoor work in varying weather.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Multi-task in a fast-paced environment and work independently.
• Valid driver's license and willingness to work outdoors in varying weather.
• Flexibility to work nights, weekends, and holidays; capable of walking, bending, kneeling, and standing.
• Commitment to CarMax policies and appearance standards.

Responsibilities

• Conduct accurate vehicle condition assessments for appraisal analysis.
• Document cosmetic and mechanical conditions for inventory updates.
• Capture high‑quality images of wholesale vehicles for websites.
• Complete vehicle secures and confirmations, resolving discrepancies.
• Assist with inventory management, transfers, and lot merchandising.
• Support onboarding of new associates to maintain excellence.
• Follow EH&S requirements and keep a clean, orderly workspace.

Skills

Customer service

Record keeping

Communication

Multitasking

Driver's license

Outdoor work

Flexible hours

Job description

CarMax is hiring a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will help with lot merchandising, imaging for wholesale vehicles, and supporting auction operations while collaborating with Buyers and Purchasing Managers.

The role emphasizes attention to detail, customer service, and adherence to EH&S standards. This on‑site position requires flexibility for nights, weekends, and outdoor work in varying weather.