Vehicle Condition Specialist: Appraisals & Imaging

CarMax; Franklin (TN); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday time

Job summary

CarMax in Franklin, Tennessee is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. This role involves documenting cosmetic and mechanical details, assisting with lot merchandising, and imaging wholesale vehicles for listings and auctions.

Collaborate with Buyers and Purchasing Managers, maintain safety standards, and adapt to a fast-paced environment with some evenings and weekend hours.

Qualifications

• Excellent customer service and cross-department collaboration.
• Ability to follow standardized processes and maintain records.
• Strong communication with customers and internal teams.
• Ability to multi-task in a fast-paced environment; work independently.
• Valid driver’s license; comfortable working outdoors in varying weather.
• Flexible to work nights, weekends, and holidays; physical endurance.
• Commitment to CarMax policies and appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Multi-tasking

Independence

Driver's license

Outdoor work

Flexible hours

Attention to detail

Job description

CarMax in Franklin, Tennessee is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. This role involves documenting cosmetic and mechanical details, assisting with lot merchandising, and imaging wholesale vehicles for listings and auctions.

Collaborate with Buyers and Purchasing Managers, maintain safety standards, and adapt to a fast-paced environment with some evenings and weekend hours.