Vehicle Condition Specialist for Accurate Appraisals

CarMax Business Services; Franklin (TN); On-site; USD 48,711,936 - 77,939,097; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

CarMax in Franklin, TN is hiring a Vehicle Condition Assessor (VCA). You will accurately assess vehicle conditions for appraisals, document details, and support wholesale operations. The role involves imaging, optioning, and assisting with inventory updates, with collaboration across Buyers and Purchasing Managers.

The position requires attention to detail, reliability, and willingness to work outdoors, including nights and weekends as needed. Competitive hourly pay and benefits are provided.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning and inventory updates.
• Capture high-quality imaging of wholesale vehicles for CarMax websites and support auction prep.

Skills

Customer service

Record-keeping

Communication

Multi-tasking

Valid driver’s license

Outdoor work

Shift flexibility

Job description

CarMax in Franklin, TN is hiring a Vehicle Condition Assessor (VCA). You will accurately assess vehicle conditions for appraisals, document details, and support wholesale operations. The role involves imaging, optioning, and assisting with inventory updates, with collaboration across Buyers and Purchasing Managers.

The position requires attention to detail, reliability, and willingness to work outdoors, including nights and weekends as needed. Competitive hourly pay and benefits are provided.