Vehicle Condition Specialist – Appraisals & Inventory

CarMax; Independence (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

CarMax in Independence, MO is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals. You will support inventory updates, assist with lot merchandising, and help with wholesale auction operations.

The role requires attention to detail, the ability to work outdoors in varying weather, a valid driver's license, and flexibility to work nights, weekends, and holidays.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed; physical ability for walking, bending, kneeling, and standing.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Cross-functional teamwork

Communication skills

Multitasking

Independence

Outdoor work

Flexible hours

Job description

CarMax in Independence, MO is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals. You will support inventory updates, assist with lot merchandising, and help with wholesale auction operations.

The role requires attention to detail, the ability to work outdoors in varying weather, a valid driver's license, and flexibility to work nights, weekends, and holidays.