Vehicle Condition Specialist – Appraisals & Inventory

CarMax Business Services; Concord (MO); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Benefits website access

Job summary

CarMax in St. Louis, MO is seeking a Vehicle Condition Assessor to accurately assess and document cosmetic and mechanical conditions for appraisals. You will help with lot merchandising and support wholesale operations.

The role requires attention to detail, collaboration with Buyers and Purchasing Managers, and the ability to work outdoors in varying weather. This is a fast-paced position that delivers essential service to our customers while upholding CarMax EH&S standards.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver's license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed; physical ability for walking, bending, kneeling, and standing.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.

Skills

Customer service

Record-keeping

Communication

Multitasking

Driver's license

Outdoor work

Flexible schedule

Physical ability

Job description

CarMax in St. Louis, MO is seeking a Vehicle Condition Assessor to accurately assess and document cosmetic and mechanical conditions for appraisals. You will help with lot merchandising and support wholesale operations.

The role requires attention to detail, collaboration with Buyers and Purchasing Managers, and the ability to work outdoors in varying weather. This is a fast-paced position that delivers essential service to our customers while upholding CarMax EH&S standards.