Vehicle Condition Expert for Appraisals

CarMax; St. Louis (MO); Hybrid; USD 35,000 - 57,000; Full time

Benefits offered by this job

Sick time

Vacation time

Paid holidays

Floating holiday

Holiday Premium Pay

Job summary

CarMax is seeking a Vehicle Condition Assessor in St. Louis to accurately document vehicle conditions for appraisals and inventory updates. You will photograph and inspect vehicles, verify appraisal details, and assist with lot merchandising and wholesale operations.

This role requires attention to detail and the ability to work with Buyers and Purchasing teams in a dynamic environment. You must have a valid driver's license, be willing to work outdoors in varying weather, and be able to work

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver's license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends and holidays as needed.
• Physical ability for walking, bending, kneeling and standing for extended periods.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Process adherence

Communication

Multi-tasking

Driver's license

Outdoor work

Odd hours availability

Physical stamina

Job description

CarMax is seeking a Vehicle Condition Assessor in St. Louis to accurately document vehicle conditions for appraisals and inventory updates. You will photograph and inspect vehicles, verify appraisal details, and assist with lot merchandising and wholesale operations.

This role requires attention to detail and the ability to work with Buyers and Purchasing teams in a dynamic environment. You must have a valid driver's license, be willing to work outdoors in varying weather, and be able to work