Vehicle Condition Specialist – Appraisals & Imaging

CarMax Inc.; Virginia; On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holidays with floating holiday

Holiday Premium Pay

Job summary

CarMax is hiring a Vehicle Condition Assessor in Woodbridge, Virginia. You will document cosmetic and mechanical vehicle conditions for appraisals, assist with lot merchandising, and support wholesale auctions.

The role requires accuracy, teamwork, and adherence to CarMax EH&S standards. We offer an environment focused on customer experience with opportunities to collaborate across departments and engage in imaging and inventory processes.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication skills for internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather.
• Flexibility to work nights, weekends, and holidays; able to walk, bend, kneel, stand.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments and document conditions for appraisal.
• Ensure accurate optioning during assessments and inventory updates.
• Image wholesale vehicles for CarMax websites and support auction prep.
• Complete vehicle security and confirm appraisal details, resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising.
• Collaborate with team and help onboard new associates.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Skills

Customer service

Communication

Time management

Outdoor work

Team collaboration

Flexibility

Driving license

Physical stamina

Job description

CarMax is hiring a Vehicle Condition Assessor in Woodbridge, Virginia. You will document cosmetic and mechanical vehicle conditions for appraisals, assist with lot merchandising, and support wholesale auctions.

The role requires accuracy, teamwork, and adherence to CarMax EH&S standards. We offer an environment focused on customer experience with opportunities to collaborate across departments and engage in imaging and inventory processes.