Vehicle Condition Specialist: Appraisals & Inventory

CarMax Auto Superstores; Albuquerque (NM); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Benefits

Hourly pay

Job summary

CarMax is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals and support inventory management. You will work closely with Buyers and Purchasing Managers, perform detailed vehicle imaging, and help with lot merchandising while adhering to EH&S rules in all weather conditions.

This role requires flexibility for nights, weekends, and holidays. The position emphasizes customer service, precise record-keeping, and teamwork in a fast-paced used-car

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver's license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation accuracy

Communication

Multi-tasking

Driver's license

Outdoor work

Team collaboration

Job description

CarMax is seeking a Vehicle Condition Assessor to accurately document vehicle conditions for appraisals and support inventory management. You will work closely with Buyers and Purchasing Managers, perform detailed vehicle imaging, and help with lot merchandising while adhering to EH&S rules in all weather conditions.

This role requires flexibility for nights, weekends, and holidays. The position emphasizes customer service, precise record-keeping, and teamwork in a fast-paced used-car