Vehicle Condition Specialist – Appraisals & Imaging

CarMax; Hillside (IL); Presencial; USD 26 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Paid holidays

Sick leave

Resumo da oferta

CarMax is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions for appraisals. You will work with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations.

The role emphasizes attention to detail, transparency, and customer-focused service in a dynamic environment. The position requires strong communication, ability to follow standardized processes, and willingness to work outdoors in

Qualificações

• Ability to deliver exceptional customer service and collaborate across departments.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as need and physical ability for walking, bending, kneeling, and standing for extended periods.

Responsabilidades

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Conhecimentos

Exceptional customer service

Strong communication skills

Ability to multi-task

Valid driver’s license

Willingness to work outdoors

Flexibility to work nights weekends or

Descrição da oferta de emprego

CarMax is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions for appraisals. You will work with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations.

The role emphasizes attention to detail, transparency, and customer-focused service in a dynamic environment. The position requires strong communication, ability to follow standardized processes, and willingness to work outdoors in