Vehicle Condition Specialist – Appraisals & Imaging

CarMax Inc.; Jackson (MS); On-site; USD 21,000 - 34,000; Full time

Job summary

CarMax in Jackson, MS is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions for appraisals. You will support lot merchandising, imaging for wholesale, and wholesale auction prep, working with Buyers and Purchasing Managers.

The role emphasizes attention to detail, customer service, and collaboration in a dynamic environment. The position requires independence, flexibility to work nights/weekends/holidays, and a willingness to work outdoors in varying

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Communicate effectively with internal and external customers.
• Ability to work independently in a fast-paced outdoor setting.

Responsibilities

• Conduct accurate vehicle assessments documenting cosmetic and mechanical conditions.
• Option vehicles accurately during assessments and inventory updates.
• Image wholesale vehicles for CarMax websites and support auctions.
• Complete vehicle secures and confirmations, resolving discrepancies.
• Assist with inventory management, transfers, and lot merchandising.
• Support onboarding of new associates to maintain excellence.
• Follow EH&S requirements and keep a clean work area.

Skills

Customer service

Team collaboration

Documentation

Communication

Driver's license

Outdoor work

Flexibility

Stamina

Multi-tasking

Job description

CarMax in Jackson, MS is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions for appraisals. You will support lot merchandising, imaging for wholesale, and wholesale auction prep, working with Buyers and Purchasing Managers.

The role emphasizes attention to detail, customer service, and collaboration in a dynamic environment. The position requires independence, flexibility to work nights/weekends/holidays, and a willingness to work outdoors in varying