Vehicle Condition Specialist

CarMax; Frederick (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

CarMax is seeking a Vehicle Condition Assessor in Frederick to accurately assess cosmetic and mechanical vehicle conditions for appraisals, document findings, and support inventory operations. You will help with lot merchandising and wholesale auction prep while collaborating with Buyers and Purchasing Managers to uphold quality standards.

The role requires attention to detail, strong communication, and adaptability to a dynamic environment.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Cross-department collaboration

Process adherence

Communication

Multi-tasking

Driver's license

Outdoor work readiness

Flexibility to work nights and<br>week

Job description

CarMax is seeking a Vehicle Condition Assessor in Frederick to accurately assess cosmetic and mechanical vehicle conditions for appraisals, document findings, and support inventory operations. You will help with lot merchandising and wholesale auction prep while collaborating with Buyers and Purchasing Managers to uphold quality standards.

The role requires attention to detail, strong communication, and adaptability to a dynamic environment.