Vehicle Condition Inspector — Detail-Driven Appraisals

CarMax; Newark (DE); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Sick time

Vacation time

Holidays

Floating holiday

Holiday Premium Pay

Job summary

CarMax in Newark, Delaware is seeking a Vehicle Condition Assessor (VCA) to accurately document cosmetic and mechanical conditions for appraisals and support wholesale operations. You will collaborate with Buyers, Senior Buyers, and Purchasing Managers to keep inventory moving and ensure appraisal accuracy.

If you value detail and enjoy an outdoor, fast-paced environment, this role offers a hands-on position with a focus on customer service and quality documentation.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays; able to walk, bend, kneel and stand for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Record keeping

Communication

Multi-tasking

Driver's license

Outdoor work

Evening/weekend flexibility

Job description

CarMax in Newark, Delaware is seeking a Vehicle Condition Assessor (VCA) to accurately document cosmetic and mechanical conditions for appraisals and support wholesale operations. You will collaborate with Buyers, Senior Buyers, and Purchasing Managers to keep inventory moving and ensure appraisal accuracy.

If you value detail and enjoy an outdoor, fast-paced environment, this role offers a hands-on position with a focus on customer service and quality documentation.