Valet Services- Full Time, $21.26/Hour + Gratuities

Disney Experiences; Kapolei (HI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare options

Tuition assistance

Free lunch

Free parking

Free theme park admission

Job summary

The Walt Disney Company is hiring Bell and Valet cast members at Aulani, A Disney Resort and Spa in Hawaii. The role involves parking and transporting guests, assisting with luggage, and delivering items to rooms, with a focus on exceptional guest service.

Full-time, 7-day availability required. The pay rate in Hawaii is $21.26 per hour, plus gratuities, with select benefits offered based on position and level.

Qualifications

• Experience in hotel/resort guest services.
• Valid driver’s license and clean driving record.
• Ability to work outdoors in varying conditions.

Responsibilities

• Park and drive vehicles.
• Manage parking areas and direct traffic.
• Transport guests to locations and assist with luggage.
• Deliver items to guest rooms and assist with guest requests.
• Provide excellent guest service with a friendly attitude.

Skills

Customer service

Driver's license

Communication

Parking/shuttle operations

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• Healthcare options for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles.

• Park and drive vehicles.
• Manage parking areas (barricades, directing traffic, etc...)
• Transport guest to various locations.
• Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
• Care and Storage of guest property
• Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
• Excellent communication skills and high guest service expectations
• Greet Guests with positive, friendly and helpful attitude
• Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
• Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position
• Ability to drive manual/automatic transmission (valet position)
• Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
• Previous experience in a Hotel/Resort environment preferred
• Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred
• Knowledge of Hawaiian/Japanese language preferred

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

SCHEDULE AVAILABILITY

Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

The pay rate for this role in Hawaii is $21.26 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Disclaimer

This position is with The Walt Disney Company, which is part of a business we call Aulani, A Disney Resort & Spa.

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The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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