Server Assistant/Busser (Makahiki)-Full Time, $18.25/Hour + Gratuities

Disney Experiences; Kapolei (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare options for you and your  …

Tuition paid upfront at networkSchools

Free lunch

Free parking

Free theme park admission

Job summary

Disney Experiences at Aulani, a Disney Resort and Spa in Kapolei, Hawaii, seeks full-time dining servers to deliver guest orders, welcome guests, and maintain high hospitality standards. Roles include bussing, replenishing, and assisting guests with information while working in a fast-paced environment.

The position offers opportunities to join a global entertainment brand with gratuities and benefits; schedule includes mornings, nights, weekends, and holidays.

Qualifications

• Previous restaurant experience; full service environment preferred.
• Must be flexible to work mornings, nights, weekends and holidays.
• Knowledge of Hawaiian/Japanese language preferred.

Responsibilities

• Deliver orders to guests at tables or staging areas in dining areas.
• Welcome and interact with guests in a positive and friendly manner.
• Deliver orders using designated pivot points and ensure accuracy of receipts.
• Assemble guest food orders and ensure timely presentation and quality.
• Replenish serving items and maintain cleanliness of dining areas.
• Assist guests with directions, event schedules and information as needed.
• May assist with seating guests and other side work as required.

Skills

Hospitality excellence

Verbal communication

Guest service

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• Healthcare options for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!
  

• Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
• Responsible for welcoming and interacting with Guests in a positive and friendly manner
• Delivers orders using designated pivot points
• Checks receipts and assembles the order for the Guest
• Has good judgment of food quality and production, understands the impact of spoilage
• Ensures that the food presentation is fresh and up to quality standards
• Replenishes food and other serving items on the serving line as necessary
• Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
• May pre-bus tables or seat guests
• May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
• Replenishes supply of clean linens, silverware, glassware and dishes in dining room
• Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
• Makes coffee and fills fruit juice dispensers
• Cleans floors
• Assembles food order to be taken to the dining room
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Previous restaurant experience; understanding of full service environment
• Previous fine dining/table service experience preferred
• Knowledge of Hawaiian/Japanese language preferred
• Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
  

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

SCHEDULE AVAILABILTY

This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

The pay rate for this role in Hawaii is $18.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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