Hawaiian Speaking Food & Beverage Host (Olelo)-Full Time,$29.15/Hour

Disney Experiences; Kapolei (HI); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Healthcare options for you and your: -

Tuition paid upfront at network: -

Free lunch

Free parking

Free theme park admission

Job summary

Aulani, A Disney Resort and Spa, invites you to join our guest-focused team as a Foods Host/Hostess. You will greet guests, take orders, process payments, and coordinate with team members to deliver a magical experience for every guest in a fast-paced, hospitality-driven environment.

Opportunities include working a variety of shifts, including days, nights, weekends and holidays, with full-time availability. Proficiency in Hawaiian and English is valued to enhance guest engagement.

Qualifications

• Experience in a fast-paced, guest-facing environment is preferred.
• Ability to greet guests, take orders, and process payments accurately.
• Must be at least 18 years old and capable of standing for long periods.

Responsibilities

• Welcome and interact with Guests.
• Greet Guests, take orders, enter into POS, and verify orders.
• Suggest additional items and process payments.
• Provide directions, event information, and guest assistance as needed.
• Maintain cleanliness and food presentation standards.

Skills

Hospitality

Guest service

Cash handling

Multitasking

English & Hawaiian

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• Healthcare options for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service.

• Responsible for welcoming and interacting with all Guests
• Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest
• Suggests additional items as appropriate
• Receives and processes payment
• Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience
• May assemble orders and present to guests according to recipe guidelines
• Knowledge and understanding of safety and sanitation guidelines including temperature requirements
• Has good judgment of food quality and production, understands the impact of spoilage
• Responsible for maintaining work area-restocking and cleaning
• Ensures that food presentation is fresh and up to quality standards
• Replenishes food and other serving items as necessary
• Portions back-up items
• May ensure freezers are maintained at the appropriate temperature
• May require equipment operation, including working near equipment that generates heat
• Must be able to engage in conversational Hawaiian and provide exceptional guest service in both Hawaiian and English.
• Must be at least 18 years old to be considered for this role
• Able to effectively work independently or as part of a team
• Should have cash handling capabilities and be able to count back proper change
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Receptive to special requests
• Enthusiastic about interacting and helping guests
• Able to make independent decisions for our guests
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Perform all job related functions in a cordial friendly manner, committed to exceeding Guests’ expectations
• Must Meet state requirements to obtain Hawaii Liquor Commission Card
• Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist
• Previous fine dining/table service experience preferred
• Previous Leadership experience of office management skills
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

SCHEDULE AVAILABILTY

This position is Full-Time and must have full availability on any day and any shift.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
Keyword: AulaniCasting, Aulani Casting
The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Disclaimer

This position is with The Walt Disney Company, which is part of a business we call Aulani, A Disney Resort & Spa.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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