Bell Services- Full Time, $21.66/Hour + Gratuities

Disney; Kapolei (HI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Healthcare options for you and your-de

Tuition paid upfront at networkschools

Free lunch

Free parking

Free theme park admission

Job summary

The Walt Disney Company, at Aulani, a Disney Resort & Spa in Kapolei, Hawaii, seeks a Bell Services cast member for full-time shifts. The role involves assisting guests with luggage, transporting items, and delivering guest amenities, while maintaining exceptional service in all weather.

The hourly rate is $21.66 plus gratuities, with benefits such as medical options, tuition assistance, free lunch, parking, and park admission. Full availability seven days a week is required.

Qualifications

• Valid Hawaii driver's license and clean driving record.
• Ability to drive manual/automatic transmission.
• May be required to work Graveyard shifts.
• Previous experience in a Hotel/Resort environment preferred.
• Knowledge of Hawaiian/Japanese language preferred.

Responsibilities

• Transport guest luggage to and from rooms and vehicles.
• Care and storage of guest property.
• Deliver items to guest rooms (newspapers, deliveries, etc.).
• Provide excellent guest service and high communication standards.
• Greet guests with a positive, friendly and helpful attitude.
• Address guest needs by answering questions and giving directions.
• Work indoors and outdoors in various weather conditions.

Skills

Valid Hawaii driver's license

Manual/automatic transmission driving

Graveyard shift availability

Hotel/Resort experience

Hawaiian/Japanese language knowledge

Job description

Bell Services- Full Time, $21.66/Hour + Gratuities

Job ID 1329758BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Oct. 30, 2026

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• Healthcare options for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities:

Bell Services

• Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
• Care and Storage of guest property
• Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
• Excellent communication skills and high guest service expectations
• Greet Guests with positive, friendly and helpful attitude
• Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
• Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

• Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
• Ability to drive manual/automatic transmission
• May be required to work Graveyard shifts if needed
• Previous experience in a Hotel/Resort environment preferred
• Previous experience working in a parking facility with type service (airports, business office building, private parking structures
• Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

• Previous experience in a Hotel/Resort environment
• Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
• Bilingual preferred- Knowledge of Hawaiian/Japanese language
• Previous computer and/or cash handling experience

Additional Information:

SCHEDULE AVAILABILITY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

The pay rate for this role in Hawaii is $21.66 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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