Valet Parking Operations Lead

Towne Park LLC; Columbus (OH); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and AD&D insurance

Short- and long-term disability

401k retirement savings plan

Paid time off

Job summary

Towne Park LLC in Columbus, OH seeks an Associate Manager to ensure high levels of guest, client and associate satisfaction at a designated location. You will lead service delivery, hire and train staff, plan workloads and direct daily operations to meet standards and budgets.

Responsibilities include supervising revenue reporting, handling customer concerns, and maintaining safety and compliance. The role requires strong communication, teamwork and hands-on leadership with at least one year in

Qualifications

• Associate’s degree or equivalent preferred.
• Minimum of 1 year hospitality experience.
• Valid driver’s license and clean driving record.
• Knowledge of Towne Park’s safety, service and policy standards.

Responsibilities

• Manage guest, client and associate satisfaction at a Towne Park location.
• Hire, train, evaluate and discharge associates; plan and direct work.
• Monitor performance, conduct appraisals and provide coaching.
• Maintain client relations and ensure on-site visibility and service.
• Understand business metrics for forecasting, productivity and revenue.

Skills

Manual transmission driving

MS Office proficiency

Effective presentation

Written and verbal communication

Customer service mindset

Policy interpretation

Professional writing

Calm under pressure

Education

Associate’s degree or equivalent preferred

Tools

MS Office

POS software

Job description

Towne Park LLC in Columbus, OH seeks an Associate Manager to ensure high levels of guest, client and associate satisfaction at a designated location. You will lead service delivery, hire and train staff, plan workloads and direct daily operations to meet standards and budgets.

Responsibilities include supervising revenue reporting, handling customer concerns, and maintaining safety and compliance. The role requires strong communication, teamwork and hands-on leadership with at least one year in