Valet Operations Lead & Guest Service Supervisor

Evolution Parking and Guest Services; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Evolution Parking & Guest Services is seeking a Valet Supervisor to ensure the safety and efficiency of parking guest vehicles while delivering exceptional service to guests and clients.

You will lead the valet staff, handle payroll and scheduling, train new team members, and ensure Forbes Travel Guide standards are followed. This on-site role requires strong leadership and a commitment to the highest customer service levels.

Qualifications

• Experience leading a valet team and delivering high-level customer service.
• Ability to create staff schedules and manage payroll.
• Familiarity with Forbes Travel Guide arrival/departure standards.

Responsibilities

• Establish positive guest relationships and deliver consistent service.
• Greet guests professionally on arrival and departure.
• Manage day-to-day operations and supervise staff.
• Ensure Forbes Travel Guide standards are met and safety procedures followed.
• Maintain orderly valet area and report incidents.

Job description

Evolution Parking & Guest Services is seeking a Valet Supervisor to ensure the safety and efficiency of parking guest vehicles while delivering exceptional service to guests and clients.

You will lead the valet staff, handle payroll and scheduling, train new team members, and ensure Forbes Travel Guide standards are followed. This on-site role requires strong leadership and a commitment to the highest customer service levels.