Valet Operations Supervisor — Guest Experience

Paycom - ATS; Rancho Mirage (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Paycom - ATS is seeking a Valet Department Supervisor to oversee daily valet operations, ensuring guests are served with courtesy and efficiency. The role requires supervising attendants, managing vehicle movement, and maintaining secure keys and claim checks while supporting the Transportation Manager with policies and personnel matters.

The ideal candidate will have a high school diploma or GED, 1 year supervisory experience with 3 years of related experience (or equivalent), strong English

Qualifications

• Must communicate in English.
• Must have a valid California driver's license and a good driving record.
• 1 year supervisory experience with 3 years related experience and/or training, or equivalent combination of education and experience.
• High school diploma or GED required.

Responsibilities

• Supervise Valet Attendants and shift operations.
• Park and retrieve guest vehicles promptly and safely.
• Ensure courteous guest service and resolve complaints.
• Manage Valet Bank and security of Valet Claim Checks and guest keys.
• Ensure all transactions are processed through the POS system and proper paperwork completed.
• Assist Transportation Manager with policies, procedures, and personnel matters.

Skills

Communication

English fluency

Education

High school diploma or GED

Job description

Paycom - ATS is seeking a Valet Department Supervisor to oversee daily valet operations, ensuring guests are served with courtesy and efficiency. The role requires supervising attendants, managing vehicle movement, and maintaining secure keys and claim checks while supporting the Transportation Manager with policies and personnel matters.

The ideal candidate will have a high school diploma or GED, 1 year supervisory experience with 3 years of related experience (or equivalent), strong English