Valet Operations Manager: Guest Experience Leader

Ace Parking; Tucson (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Job summary

Ace Parking in Tucson, AZ is seeking an experienced hotel operations manager to oversee the valet drive’s daily operations and lead a team of valet attendants, ensuring a seamless guest experience. You will work closely with hotel departments, develop procedures, train staff, manage scheduling, and uphold safety and service standards while controlling costs.

The ideal candidate has 5+ years in parking or hospitality management, strong leadership and communication skills, and a professional

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Minimum 5 years of parking or hospitality management experience.
• Proven experience leading a high-end customer facing parking or valet program.
• Strong leadership and management skills are essential.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).
• Financial acumen is a plus.

Responsibilities

• Oversee daily valet drive operations and guest experience.
• Manage a team of valet attendants, including interviewing and scheduling.
• Ensure safety, vehicle handling, and signage maintenance.
• Collaborate with hotel departments to maintain service standards.
• Monitor performance metrics and enforce cost controls.

Skills

Leadership

Communication

Interpersonal skills

Financial acumen

Physical ability

Education

Bachelor’s degree or equivalent

Job description

Ace Parking in Tucson, AZ is seeking an experienced hotel operations manager to oversee the valet drive’s daily operations and lead a team of valet attendants, ensuring a seamless guest experience. You will work closely with hotel departments, develop procedures, train staff, manage scheduling, and uphold safety and service standards while controlling costs.

The ideal candidate has 5+ years in parking or hospitality management, strong leadership and communication skills, and a professional