Valet Operations Lead – Guest Experience

Ace Careers Website; South Lake Tahoe (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Discount programs

Job summary

ACE Parking in South Lake Tahoe, CA is seeking an Assistant Manager to support all aspects of valet operations and hotel collaboration. You will manage a team of valet attendants, oversee scheduling, and uphold high service standards to ensure guest satisfaction.

The ideal candidate has 3+ years in parking or hospitality management, strong leadership, excellent communication, and the ability to lift heavy items when needed.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Minimum 3 years of parking or hospitality management experience.
• Demonstrated experience leading a high-end customer facing parking or Valet program.
• Strong leadership and management skills a must.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).

Responsibilities

• Oversee day-to-day valet operations and staffing, ensuring adherence to procedures and standards.
• Monitor the location’s financial performance, including revenue, expenses, and labor costs.
• Train and motivate valet staff to deliver exceptional customer service.
• Coordinate with hotel management and other departments to ensure a seamless guest experience.
• Create a positive and supportive work environment that promotes teamwork.

Skills

Leadership

Communication

Interpersonal skills

Education

Bachelor’s degree or equivalent

Job description

ACE Parking in South Lake Tahoe, CA is seeking an Assistant Manager to support all aspects of valet operations and hotel collaboration. You will manage a team of valet attendants, oversee scheduling, and uphold high service standards to ensure guest satisfaction.

The ideal candidate has 3+ years in parking or hospitality management, strong leadership, excellent communication, and the ability to lift heavy items when needed.